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FREQUENTLY ASKED QUESTIONS

1.Where can I ship my fidget toy to and what are your shipping rates?
Our network of partner companies around the globe allows us to ship anywhere in the world. Shipping is FREE for all orders worldwide.

2.Where do you ship from?
Most our items are packed and shipped from China.

3.Are the fidget products really in stock?
Yes, the  all our fidget products are in-stock.

4.Do I need an account and what are the benefits?
It’s not required to create an account. But, having an account provides easier checkout and a customized shopping experience.

5. How can I pay for my order?
PayPal is our first recommendation.But we also accept Visa, MasterCard for your convenience.

6. How can I change something in my order?
If you need to change something in your order, please email us to [email protected] We usually process orders within 2-3 days, and once we ship your order, we will be unable to make any changes.

7. How long will my order take to be delivered?
Delivery time depends on the shipping method you choose and your location.Usually it takes 10-20 business days via EUB,5-10 business days via FedEx and 3-5 business days via DHL.

8. Can I track my order?
Yes, you can! After placing your order you will receive an order confirmation via email. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

9. Can I return an item?
Yes,you can return your item within 7 days since you receive it.Please visit our Return Policy for more information.

10.I don’t really fidget, will I enjoy the fidget toy?
We think so! Not everyone fidgets the same amount. But spending the last few years deeply interested in the process of fidgeting, we’ve observed the fact that almost everyone fidgets to some extent, in a variety of ways.